Inevitably, there will be a variety of problems in trade, such as color difference, cargo damage or other after-sales problems. We've been working on finding the best solution to the problem and each time we've offered the best solution to the customer no matter what the problem is.
We never look for a lot of excuses if our products or services really go wrong because we believe that finding excuses can't really solve the problem, but will diminish mutual trust and enthusiasm. Timely communication and quick solutions are our first choice to solve the problem.
In addition, we are happy to provide our customers with a complete product or marketing solution if their needs are not very clear. We've offered professional solutions to more than 400 customers, and some of them have achieved double sales through our marketing programs.